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CUC implements water monitoring program

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THE Commonwealth Utilities Corp. water and wastewater division has implemented a pressure monitoring program that aims to address the root cause of non-revenue losses, CUC Deputy Executive Director William B. Gilmore said.

In a report, Gilmore said the monitoring program includes repair activities on valves, hydrants, pressure-reducing valves, wells as well as booster lift station maintenance, quality assurance inspection, and safety.

CUC is also identifying the best technologies and developing best practices in areas of safety, continuity of service, performance, efficiency, and reduced waste, he added.

Gilmore said they held the first pressure management team meeting with a working group that was formed to identify the root cause of non-revenue losses.

He said they also held the first contractor performance committee meeting.

The Department of Public Works, for its part, has agreed to meet monthly with CUC to coordinate projects to limit damage during construction, he added.

In addition, he said, CUC has scheduled recurring meetings with Rota and Tinian to discuss leaks and other needs that might impact non-revenue loss.

Gilmore said CUC is also working to generate a geographic information system (GIS) layer to track leaks, which will be used in identifying the mains to prioritize.

Moreover, CUC is initiating a wastewater connection audit to determine if there are more unknown connections and service lateral failures that may not be known, Gilmore added.

He said there are wastewater billing complaints from customers who are not wastewater customers.

Some customers have cut their sewer lateral lines, so the flows have been going into their yards, he added.

“They never fixed the break and now they are asking for reimbursement,” Gilmore said.

The first water audit effort targeted Kagman, he added.

Initially, he said, CUC found 766 mapping issues and no accurate map of the service location.

He added that the outcome of information gathering will identify meter numbers, possible leaks, theft of service, and help verify billing system reliability.

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