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CNMI DOL provides process for reconsideration or appeals of denied PUA applications

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(Office of the Governor) — The CNMI Department of Labor announces procedures for Pandemic Unemployment Assistance  applicants who are denied benefits and want  to appeal the Department’s decision.

“We are beginning to receive more requests for appeals from the PUA applicants, and these instructions are intended to provide guidance to the applicants. We know that the PUA program is a new and complex program, but the department is here to ensure that all appeals are timely heard and resolved,” said Secretary of Labor Vicky Benavente.

If a PUA applicant is denied benefits and disagree with the issued notice or determination, they may request reconsideration or file an appeal to the CNMI Department of Labor. The department has become aware of a technical glitch or error from the determinations generated by the online portal, which wrongfully includes the Guam Department of Labor instructions for filing an appeal.

CNMI DOL has already taken steps with the online portal vendor to correct this issue. While this issue is being corrected, CNMI claimants are advised to disregard Guam instructions and file their request with the CNMI, using the Form for Reconsideration or Appeal published under the “Forms & Publications” tab on the Department’s website, www.marianaslabor.net

To file the request, please fill out the form with all the required information and submit to the appropriate office, as indicated in the instructions below. You may submit additional information or supporting documents with your request.

Instructions for reconsideration

Reconsideration means that the PUA coordinators within the Division of Employment Services or PUA HQ will review its prior determination and consider any new information. Requests for reconsideration must be delivered to the CNMI Department of Labor Division of Employment Services within 10 calendar days after the determination or redetermination was mailed to you. Requests for reconsideration can be dropped off in person (DOL Building #1334, Ascension Drive) or delivered by mail (Division of Employment Service-PUA HQ), PO Box 10007, Saipan MP 96950).

Instructions for appeal

Appeal means that the Administrative Hearing Office will hold an administrative hearing and consider all relevant and credible evidence to determine whether the determination or amended

determination was correct. Appeals must be submitted to the Administrative Hearing Office  within 10 calendar days after the determination or redetermination was issued. The appeal period may be extended to 30 calendar days by a showing of good cause. Appeals may be filed in person (DOL Building #1357, Mednilla Ave) or electronically mailed to This email address is being protected from spambots. You need JavaScript enabled to view it.

Logistical questions for appeals may be directed to:

Administrative Hearing Office

1357 Mednilla Avenue

Capital Hill

P.O. Box 10007

Saipan, MP 96950

Phone:  664-3293

Web: www.marianaslabor.net

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Important notes

Claimants cannot pursue a reconsideration and appeal at the same time. In the event a claimant files concurrent requests for reconsideration and appeal, the appeal will be dismissed so reconsideration can be finalized. In the event that the claimant still disagrees with the new or amended determination after reconsideration, the claimant may file an appeal. Alternatively, the claimant may skip reconsideration and proceed directly to appeals.

Appeals are legal proceedings that are bound to certain rules of practice and procedure. To prepare for appeals, the claimant (i.e., appellant) should follow the instructions listed in the Notice of Hearing and be ready to prove the details of their claims.

For more information and frequently asked questions related to the Administrative Hearing Office, please refer to the AHO FAQ published under the “Forms and Publications Tab” of the Department website, www.marianaslabor.net, or contact tel. 664-3293. In light of the Covid-19 public health emergency, the Administrative Hearing Office will conduct hearings telephonically or online, when possible.


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